EduTracker includes multiple levels of service. In the initial setup of EduTracker, our company:
- Imports all existing student information into EduTracker
- Loads all courses and classes you offer for the first semester
- Loads all the associations linking students, parents, and classes
To get you and your staff up and running efficiently, EduTracker includes the following training programs. These training programs demonstrate how to use the system, but also identify the benefits of using and understanding the system.
- Level 1 Training focuses on introducing teachers to EduTracker and showing them the various modules available to them
- Level 2 Training focuses specifically on the online exam module, and includes instructions on how to create, administer, and grade exams
- Level 3 Training is for administrators and focuses on system management functionalities
To support all users after EduTracker installation, our company provides:
- Toll-free daytime telephone support, Monday - Friday
- Emergency support telephone number accessible
- Email-based support
- Website-based support
- Users' Guide for administrators and teachers
All of these service and support options are included with your purchase of EduTracker.
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